PRE-ORDER
All of our beautiful items are entirely handcrafted in limited numbers and not mass produced, which is what makes each piece so incredibly special. Due to high demand, our items are often available for Pre-order.
Pre-order allows our customer the ability to secure popular styles before the product arrives. Estimated delivery times are outlined when viewing the product online. Pre-order items will be processed like a normal order but shipped at a later date. A confirmation email with tracking details will be sent once the pre-order style has been dispatched. Any non-pre-order styles will be dispatched separately and with priority.
Delivery dates are subject to change, our customer care team will be in touch should there be any unexpected delays with your order. We will be working hard with our small team of very talented artisans to get your SANCIA purchase out to you as soon as we can and you will be kept up to date on the status of your order via email.
If you have any more questions concerning pre-sale or would like to check on your order or request to cancel your pre-order, please email SANCIA on: info@sancia.com.au